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SPAM Checking and Testing Emails

Follow these steps to test email templates against common SPAM filters to ensure it meets security and deliverability requirements.

Generate Test Email

Visit https://www.mail-tester.com/ to retreive a personalized test email address.

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Create Test Contact

Create a Salesforce Contact using this email address and invite the SPAM check Contact to a room. This will appear if the image fails to load

Invite Contact to Room

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Check Score / Review Results

Review the results at https://www.mail-tester.com/. Note that Salesforce DKIM configuration accounts for an entire 1.0 points against the score (the net score in this screenshot would be 9.7 with DKIM configured)

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False Positives / Areas for improvement

Given the context of sending HTML emails from Salesforce that contain references to currency / money, some minor false positives may occur. But these will not prevent an email from being delivered.

Following the steps in this guide should achieve scores of 9.7 or more. A score of 5 or lower is cause for concern, and likely will not get delivered.

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