AI Overview
iDialogue AI (Artificial Intelligence)
iDialogue AI provides all the features necessary to effectively build, deploy and operate a dialogue-driven AI organization.
- Improves Salesforce user adoption
- Automates repetitive data and document classification tasks
- Translate text and content
- Summarize complex object and record relationships
- Dynamically generate contextual content for emails, documents, web pages
- Provide customers with self-service chat bots
Conversational AI / ChatGPT for Salesforce
- Add conversational AI Assistants to any standard or custom object.
- Deploy multiple AI Assistants per record.
PromptBase
Centrally manage a database of frequently used, suggested, and favorited prompts. Provides users with one-click capabilities to explore a new AI model.
AI Flow Actions
Several AI flow actions included:
- Text extractation / Optical Character Recognition (OCR)
- Content and record summarization
- Language translation
- Text categorization
- Sentiment Analysis
- Semantic search and completions
- Chat actions
AI Models and Prompt Engineering
- Create highly contextualized prompts based on current record, or globally summarized data.
- Chain many AI events using flow builder.
- Enforce conditional branching and validation in prompts.
Dialogue Management
- For high compliance and audit environments, store and recall entire chat session histories.
Data Model
The iDialogue AppExchange managed package includes the necessary custom objects, controllers, and OpenAI integration to build and develop ChatGPT assistants and orchestrated AI flows.
